Privacy, in plain words.
Effective August 30, 2026. Controller: Avihay Zanetti (Israel). The short version: we hold the minimum, we sell nothing, and this site runs no trackers.
What we hold, and why
- Account data: your name, email, and role in a vault. Needed to sign you in and enforce access rules.
- Vault content: the notes your team and its agents write. Stored to provide the service, shown only to the people and agents your rules allow. We do not read it, sell it, or train models on it.
- History and audit records: who changed which note and when, and which tools each agent called. This attribution is a core feature, visible to your own vault's members per your rules.
- Operational logs: sign-in events and service health, kept briefly for security and debugging.
- Forms: what you type in the signup form, used to answer you and for nothing else.
What we do not do
- No advertising trackers, no analytics cookies, no fingerprinting, on this site or in the product. The only cookie Memava sets is your session.
- No selling or sharing of personal data for advertising. Ever.
- No reading of vault content, except the specific material you show us when you ask for support, or where the law compels us.
Where it lives
Vaults are hosted on dedicated infrastructure in the United States (Hetzner's Ashburn, Virginia data center, operated by Hetzner Online GmbH), encrypted in transit, with daily backups. Sign-in emails are delivered through our mail provider. Paid checkout, when used, is handled by a merchant of record who processes your payment details; we never see your card number. That is the whole subprocessor list, and it changes only with notice on this page.
Your rights
Ask us what we hold about you, correct it, export it, or have it deleted: write through the form or to the address in your welcome email, and a person answers within 30 days. Vault deletion covers backups within 30 days. If you are in the EU or UK, the GDPR rights you expect apply, and a signed DPA is available for teams that process personal data inside their vault.